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Old 05-20-2008, 02:26 PM   #1
Rollin Thunder
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Default 2 way remote, mixxed answers. need help

ok. today i was takeing my yukon in and was told by the dealer that the remote system was out and i just need to tell the service guy i want it, they install it and were cool. i asked him to conferm that for me and he printed this letter out for me. anyway take it in for service today to have stuff done and have the remote installed, but the service guy has no freakin idea what im talking about, so i go to the back to the accessory guy and tells me its not out and gm stopped production of it and it will never be out, but why did all the east coast dealers get the letter below which he received from Gm last month.

i tell the service guy to talk to my dealer, and he said he will call me later.

so whats the offical word, anybody know????

I REALLY WANT THIS FREAKIN REMOTE ITS SO DANG COOL

Quote:
GM ACCESSORIES - TO BUICK, CADILLAC, CHEVROLET, GMC, HUMMER AND PONTIAC DEALERS


Subject: Bulletin ACC08-020 - New Accessory! Dealer-Installed 2-Way Advanced Remote Start
Message #: VSE20080443


DESCRIPTION:
Introducing the innovative 2-Way Advanced Remote Start. Now available for select GM vehicles (see below for detailed vehicle application information). The 2-Way Advanced Remote Start allows customers to upgrade their factory keyless entry or factory remote start systems to provide enhanced functionality. In addition to extended range remote keyless entry*, extended range remote vehicle start, and standard functions like door lock/unlock, vehicle locator/panic alarm and power liftgate open/close (if vehicle is equipped), this new accessory also features technology that allows 2-way communication between the key fob transmitter and the vehicle.

The key fob transmitter provides immediate visual and audio confirmation that a key fob command (like start vehicle, lock/unlock doors, etc.) was received. The large, easy-to-read LCD screen displays status/data when within range of the vehicle such as Fuel Level, Tire Pressure, Odometer Reading (accurate within 1 mile), Clock/Remote Start Countdown Timer, and Key Fob Battery Life Indicator. Customers with vehicles equipped with steering wheel controls (UK3) can even scroll through their pre-set radio stations.**

* Up to three times as far as factory remote keyless entry
** excludes HHR and G6


EFFECTIVE DATE:
Immediately for all vehicles listed below except HHR. The 2-Way Advanced Remote Start for HHR will be available shortly.


QUALIFICATIONS:
Fits specific makes/models (see below for details).


ORDER INPUT:
Orders can be placed through your local Accessory Distributor Installer (ADI), or through your Parts Department to be charged against the open parts account.

Part Number Product Description:
2-Way Advanced Remote Start
for vehicles... Product Usage
Year - Make - Model MSRP Install Time
17802088 With AP8 (extended range remote keyless entry) and E61 (power liftgate) 2008 Buick Enclave
2007-2008 GMC Acadia $250.00 1.9 hrs
19156554 With AP3 (factory remote start) and E61 (power liftgate) 2008-2009 Buick Enclave
2007-2009 GMC Acadia $150.00 1.4 hrs
19171128 With AP8 (extended range remote keyless entry) and automatic transmission, without E61 (power liftgate) 2007-2009 Chevy Silverado Regular Cab (-C49)* & Crew/Extended Cab (-A48)**; Avalanche, Equinox
2007-2008 GMC Acadia
2007-2009 GMC Sierra Regular Cab (-C49)* & Crew/Extended Cab (-A48)**
2007-2009 Pontiac Torrent $250.00 1.9 hrs
19171129 With AP3 (factory remote start), without E61 (power liftgate) 2007-2009 Cadillac Escalade EXT
2007-2009 Chevy Silverado Regular Cab (-C49)* & Crew/Extended Cab (-A48)**; Tahoe Hybrid (+HP2); Avalanche, Equinox
2007-2008 GMC Acadia, Sierra Regular Cab (-C49)* & Crew/Extended Cab (-A48)**; Yukon Hybrid (+HP2)
2008-2009 HUMMER H2 SUT, SUV
2007-2009 Pontiac Torrent $150.00 1.4 hrs
17802087 With AU0 (remote keyless entry) and automatic transmission 2007-2009 Chevy Silverado Regular Cab (-C49)* & Crew/Extended Cab (-A48)**
2007-2009 GMC Sierra Regular Cab (-C49)* & Crew/Extended Cab (-A48)** $295.00 2.2 hrs
19157233 With AP8 (extended range remote keyless entry) and E61 (power liftgate); excludes Hybrids (-HP2) 2007-2009 Chevy Suburban, Tahoe
2007-2009 GMC Yukon, Yukon XL $250.00 1.6 hrs
17802071 With AP8 (extended range remote keyless entry) without E61 (power liftgate); excludes Hybrids (-HP2) 2007-2009 Buick Lucerne
2007-2009 Chevy Suburban, Tahoe
2007-2009 GMC Yukon, Yukon XL $250.00 1.6 hrs
19156555 With AP3 (remote vehicle start) without E61 (power liftgate); excludes Hybrids (-HP2) 2007-2009 Buick Lucerne
2007-2009 Chevy Suburban, Tahoe
2007-2009 GMC Yukon, Yukon XL $150.00 1.1 hrs
19157237 With AP3 (remote vehicle start) and E61 (power liftgate); excludes Hybrids (-HP2) 2007-2009 Cadillac Escalade, Escalade ESV
2007-2009 Chevy Suburban, Tahoe
2007-2009 GMC Yukon, Yukon XL, Yukon Denali, Yukon XL Denali $150.00 1.1 hrs
17802069 With AP8 (extended range remote keyless entry) 2007-2009 Pontiac G6 $250.00 1.9 hrs.
19156553 With AP3 (remote vehicle start) 2007-2009 Pontiac G6 $150.00 1.6 hrs.
19157234 With AP3 (remote vehicle start) 2007-2009 Chevy HHR (excludes all Panel models) $150.00 1.7 hrs
* -C49 = Without Rear Defogger
** -A48 = Without Power Sliding Rear Window


GENERAL INFORMATION:
Antenna location varies by vehicle make/model.
Key fob can be programmed to control a second vehicle if that vehicle is also equipped with 2-Way Advanced Remote Start.
If reprogrammed, factory key fobs remain operational (except HHR & G6; 2-Way Advanced Remote Start kits for these vehicles include one new factory-style key fob to replace the factory fob).
To preserve battery life of the 2-Way Advanced Remote Start key fob transmitter, the image on the screen remains illuminated for approximately 5 seconds. To recall image to the screen, simply press any button once. To illuminate backlighting, press one of the side buttons once.
Important Installation Information:
• Estimated installation time: 1.1 – 2.3 hours, depending on vehicle
• Installation instructions available via Service Information (SI) website
• Requires service programming and scan tool
• Adhesion promoters are not included in kits. Order GM part number 12378555 for glass surfaces on '08 HHR and all full-size SUVs, or
12378462 for all other surfaces on all other vehicles.
• G6 requires a small piece of felt/flocking tape which is not currently included in the kit. Call 1-800-654-6333 to order BSR part number KT13296.
GM Accessories permanently installed at the time of new-vehicle delivery are covered under the New-Vehicle Limited Warranty. If installed after delivery, coverage (parts and labor) is for the balance of the New-Vehicle Limited Warranty, but not less than 12 months or 12,000 miles (whichever comes first). GM Accessories not requiring installation or purchased over the counter carry a 12 month limited warranty (parts only).
This product is also covered under GM Protection Plan (GMPP) Major Guard and Smart Protection vehicle service contracts. Please refer to the current GMPP administrative guide for coverage details.
If you have additional questions, please contact your District Parts Manager (DPM) or Regional Division Marketing Manager-Accessories (RDMM-A).
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Old 05-20-2008, 02:33 PM   #2
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Your second guy is misinformed or full of it.

It is FINALLY out, at least as far as being ordered (doesn't mean they'll have it in 5 minutes, but can be ordered), and that letter gives the correct part numbers, etc. Some of the vehicles require additional parts as well, such as different antennas to go along with them.

So, it's available, but probably so many dealers and so many people have heard of the constant delays, they're skeptical.
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Old 05-20-2008, 05:26 PM   #3
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hmm. service guy called and said 357 dollars for the remote system and another 150 to program, i said WHAT, then asked it that was one or two fobs, he said two, i said on only need one. he said the price is still the same. then i told him that GM only told me it was supposed to be 250 (for some reason if you dont have the power lift gate its 250, but if you do its 150, i guess because you need more buttons) he said from Gm, this one is made by clifford. i said i have a part number. and he said O YEA, i forgot about that one, yup its 250 and it will be here in 5 to 7 days, so i told him to order it.

which makes me wonder if they were trying to make me spend more money, as well as make their job easier by just going aftermarket route.


so the remote is ordered and sometime next week i will get it in and take the kon in to have it installed. OYEA IM EXCITED...

just hope programing is not 300 bucks.

gm said expect 1.6 hours of labor.
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Old 05-20-2008, 08:06 PM   #4
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Quote:
Originally Posted by beach109 View Post
Your second guy is misinformed or full of it.

It is FINALLY out, at least as far as being ordered (doesn't mean they'll have it in 5 minutes, but can be ordered), and that letter gives the correct part numbers, etc. Some of the vehicles require additional parts as well, such as different antennas to go along with them.

So, it's available, but probably so many dealers and so many people have heard of the constant delays, they're skeptical.
they ordered the 19156555 was this the right one for my 07 yukon xl with remote start, but no power liftgate, just need the lift glass button. if its not tommarrow i will call and tell them
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Old 05-22-2008, 04:55 PM   #5
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I just called my local dealer. You can now order the unit. Gm is now showing stock. :cool2:
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Old 05-22-2008, 04:57 PM   #6
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Quote:
Originally Posted by Rollin Thunder View Post
they ordered the 19156555 was this the right one for my 07 yukon xl with remote start, but no power liftgate, just need the lift glass button. if its not tommarrow i will call and tell them
Your best bet is to give them your VIN number. When I called that was the best way to make sure I was getting the right part number for my unit.
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Old 05-23-2008, 11:18 AM   #7
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Cool! Give us an update/review.
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Old 05-23-2008, 12:37 PM   #8
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i just called the dealer and it will be here tuesday, so it gets installed then.
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Old 05-23-2008, 12:43 PM   #9
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Quote:
Originally Posted by Rollin Thunder View Post
i just called the dealer and it will be here tuesday, so it gets installed then.
Cool.... Let us know how it works. I was holding off on the install until someone tested the waters I've got two on order one for me and one for a buddy of mine who just bought a 08 Tahoe LT3
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Old 05-23-2008, 05:27 PM   #10
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Quote:
Originally Posted by Rollin Thunder View Post
they ordered the 19156555 was this the right one for my 07 yukon xl with remote start, but no power liftgate, just need the lift glass button. if its not tommarrow i will call and tell them
Yes, that appears to be the correct one, with Remote Start but no Power Liftgate.

I'd be a little worried with that dealer being so woefully misinformed about such things, even when there's part numbers, and then saying "Oh, from Clifford...", but if they got the right number, at least they SHOULD have the right item.

Just comes down to actually installing it correctly, as some do need more than just programming, with different module antennas and such (for the increased range, etc.). Hopefully their install is a bit better than their knowledge beforehand.
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